If you have lost your phone, or have a new one, and even if you have lost your pin-code, we have to verify your identity again, as we did the first time. This so called 'vetting-proces', will be carried out by the administration office of your faculty. Please keep in mind that you take your phone as well as an identity document with you, when you apply for vetting.   

We apologize for this inconvenience and hope you can appreciate the maximum security standards we are using to ensure the highest levels of assurance.